What We Can Help With

 

Tenancy support

Once housed with our project, the support worker of the property you have been placed in with provide support with your tenancy. 

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Service Charge and payment guidance

Whilst living with the project, you will need to pay service charge to the project. The amount and how to pay the project is all explained during your sign in process.

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Property maintenance reporting

If you have a maintenance issue to report regarding the project, you will need to make your support worker aware. After this they will make our maintenance team known of the issue and will arrange a date to complete the work. 

Urgent repairs need to be reported as soon as possible and will be completed within 48 hours. 

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House rules and shared living support

Once you have signed up with the project, your tenancy and license agreement with be explained by your support worker.

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Assistance with housing applications

Our team of trained support workers can support you with completing any housing application forms.